If you are looking for ways to check your DU balance online, don’t worry you have come to the right place. DU Telecom is one of the leading telecom providers in UAE that offers its customers various services.
One of these is the ability to check their account balance. Please follow the guidelines outlined for both Postpaid and Prepaid lines.
The most inconvenient experiences anyone can have these days are not knowing how many (prepaid) credits are available on your phone and not knowing if you have exceeded your credit limit (postpaid).
GUIDE TO CHECKING YOUR DU BALANCE INQUIRY ONLINE:
There are approximately 20 million people with phone subscriptions in the UAE, according to a report shared by the telecommunication regulatory authority (TRA) in 2018. This tells us a lot of residents in the UAE use mobile phones as a part of their daily life.
If you are active on DU mobile every day, then you have a high chance of having a low balance. There are different methods available to check your balance on prepaid and postpaid Sim, which include online, offline, via SMS, and USSD code.
HOW TO CHECK DU DATA AND BALANCE ON THE PREPAID SIM?
If you are using a prepaid sim by DU and you want to check your balance, you can easily check it out by using any of the following methods.
Method 1:
Simply dial the short code *135# or SMS ‘balance’ to 1355. Shortly, you will receive an SMS containing all resource details on your DU sim.
Moreover, DU automatically sends a notification message to their users for 70%, 80%, and 100% of their internet usage.
Method 2:
Visit DU official online website. Log in with your username and passcode and follow the given set of instructions provided. If you are not registered, you can register yourself with your phone number.
DU POSTPAID DATA BALANCE CHECK INQUIRY:
While DU postpaid sim card users can easily track their mobile data balance through one of the following methods.
Method 1:
Type Reward and send it to 1233. It is one of the easiest methods to keep track of your data or balance.
Method 2:
To check your balance via the DU self-care portal, as with the method of checking your prepaid balance online, simply log in to DU official online website and follow the instructions given on the screen.
HOW TO RECHARGE YOUR DU PREPAID ACCOUNT BALANCE?
There are multiple ways to recharge your DU prepaid account balance on your phone, which include:
- Online quick recharge
- My account and auto-recharge
- DU app
- Scratch cards, Easy top-ups, and E-vouchers
- Payment machine
- Credit transfer
Online Quick recharge:
If you have access to the internet, it is one of the most convenient methods for recharging your mobile’s prepaid balance. Simply, Log into DU official online website, enter your mobile number and pay through the credit or debit card option.
My account and auto-recharge:
This online method allows you to recharge or top-up your credits and also renew your ID documents, check your daily usage, track payments and much more.
DU app:
You can also check your current and remaining prepaid account balance with the same information you input on DU official online website. Moreover, there are more features and options available to you if you check out your account using the DU mobile app.
One of the advantages of using the DU mobile app is setting up the auto-payment facility so you won’t miss out on your bill payments. You can avail yourself of the app’s free mobile auto-payments facility, which is available for prepaid and postpaid customers.
To register your account in the mobile payment facility, you may also visit your Self-care account and type in your credit card information (Master Card, VISA, Diners Club). Register your credit card to activate this option by visiting any of DU shops by country.
The DU app is also available in App Gallery, Play Store, and the App Store.
Scratch card for easy top-up and e-vouchers:
DU offers a range of eVouchers and scratch cards. Depending on your needs, you may recharge your prepaid credits from AED 25 to AED 525.
you can use one of the following methods:
- USSD Code:
- Dial *135# from your Du mobile phone.
- Press the call button.
- You will receive a message shortly displaying your remaining balance.
- My Account:
- Log in to your “My Account” on the Du website or through the Du mobile app.
- Navigate to the balance section to view your remaining balance.
- SMS:
- Send an SMS with the text “Balance” to 1355 from your Du mobile phone.
- You will receive a message shortly with your remaining balance details.
- Customer Service:
- Call 155 from your Du mobile phone.
- Follow the voice prompts to inquire about your remaining balance.
Payment machines:
You can also upgrade or recharge your prepaid account through payment machines across UAE. There are approximately 95 stores that allow you to recharge your account through payment machines.
How To Check Remaining Data in Etisalat
Credit transfer:
This facility allows you to transfer credit from your mobile to any other prepaid subscriber anywhere.
This is specifically available for mobile prepaid customers with Prepaid customers voice plans (Pay as you go, Alo, New alo, VML and extra social), postpaid subscribers, and customers with prepaid wallets on Elite and Emirati plans. To use these features, you may perform any of the following methods:
Option#1
- Dial *121 [recipients mobile number]*[amount in AED]#
- Press 1 to confirm the transactions or 2 to cancel.
Option#2
- Dial *121#
- Enter the recipient’s mobile number
- Enter the amount in AED
- Wait for the confirmation message from DU
Option#3
- Dial *135#
- Choose option 2 from
- one2one transfer, type the mobile number and the amount of AED to be shared
- Now, Wait for the confirmation message for the transaction from DU .
TIPS FOR USING ROAMING SERVICES:
When travelling from the UAE, it is convenient to avail of DU roaming service so you can keep your communication lines open wherever possible. DU has a wide variety of extension partner networks across 250 countries worldwide. Here are a few things you should know beforehand.
Before trip:
- Check DU preferred partner in the country where you are travelling beforehand.
- You must have a 3G/4G/5G mobile to avail the services.
- Enable your phone’s roaming data
- Send an SMS ‘Roaming’ to 5102 to check if you are line roaming status is activated.
- Set up a PIN for your mobile and Sim in case they are stolen or lost.
DU ring your travel:
- Restart your phone after landing at your destination.
- Now it will automatically go to one of the local networks in the country if it does not manually search and connect to the preferred network through your phone’s settings.
- You will receive a welcome notification from them as soon as you switch on your phone.
- At any time you may want to check the data, simply use the DU app or the official online website.
- You will receive a message once you have used 70%, 80%, and 100% of their internet usage.
General usage tips:
- When calling back to UAE, replace the first 0 with +971
- The designated code is to be replaced by 0while making a call within the country
- Make sure to check the emergency number
- Now, You can make video calls or voice calls over the internet application using DU roaming services
- DU ring the trip, you can make a Quick recharge on a prepaid line using the DU app.
FAQ’S
How can I check my DU data offers?
To check your DU data offers, dial *055#
What is the code for the DU data recharge?
Dial *135#, then follow the instructions provided.
Recharge online without the need to log in; simply visit the website or call IVR 135 from the line to be recharged, and choose options 1, 3 and then 4. Recharge through the DU app or My Account.
How should I check the balance on the prepaid?
Prepaid customers can check their balance in three different ways: By dialing *135#, by messaging “Balance” to 1335, or by logging in to DU online portal.
How do I activate my DU data?
To activate your DU data, dial (*135*11#)
CONCLUSION:
As you know by now, there are plenty of ways to check your DU balance or recharge or claim other services either on prepaid or postpaid Sims, as DU provides a wide range of services for its customers.
